Key Responsibilities
- Manage a portfolio of accounts, spearheading day-to-day communications with clients
- Serve as a trusted digital advisor, nurturing excellent client relationships
- Collaborate on strategic planning for clients, aligning efforts with defined digital roadmaps
- Identify and capitalise on key business opportunities, creating robust proposals
- Gain an in-depth understanding of client businesses and their respective markets
- Coordinate with internal teams to ensure high levels of client satisfaction
- Act as the essential bridge between our teams and the client
Required Knowledge, Skills, and Experience
- A minimum of 2 years’ experience in a similar role within an agency setting
- Bachelor’s Degree in marketing, management, or a related field is preferable
- Exceptional organisational skills with the ability to multitask and manage time effectively
- Detail-oriented and process-driven
- Strong problem-solving abilities, capable of making intelligent decisions under pressure
- Excellent presentation and communication skills
- Competency in project and financial management
- Familiarity with project management tools like Basecamp and Jira
- Experience or knowledge in digital marketing, website development, and UX
What We Offer
- A full-time role complemented by a competitive remuneration package
- 40-hour work week with 3 days in-office and flexible hours
- A passionate team in a flat hierarchy, working on impactful projects
- Modern office spaces and a conducive creative environment
- Autonomy in work and the chance to introduce new ideas
- Opportunities for professional growth and training.
- Encouragement to attend industry events for networking and learning
- Team events in Manchester and other locations
About Us
Based in the UK, we are a web agency specialising in websites and web apps. Our team of 25 boasts proficiency in diverse technologies, and over two decades, we’ve honed our skills in project management, communication, and customer service. As an owner-managed agency, our leadership is deeply involved in daily operations and projects, ensuring that every team member is valued, nurtured, and given opportunities to learn and grow. Although our primary office is in Manchester, our commitment to employee growth and well-being has attracted talents from across the UK and Europe.
We would love to hear from you!
To apply for this job please send your CV to careers@hvdig.co.uk.